Revolut Token Factory deployment
Company: Nebius
The claim, verbatim
Revolut using Token Factory to handle 1.2 million chat tickets per month with 80% automation
Source (primary)
nebius 8-K exhibit (tm2614392d1_ex99-2.htm) (SEC EDGAR (8-K Ex), press_release)
View cached copy (2026-09-07)Live source ↗
Quote: “Revolut, which is developing a platform to simplify finance for businesses and consumers, was able to remove human intervention from 80% of support chats, and handle 1.2M chat tickets per month on Token Factory”
How we checked this
Checked on September 19, 2026. The cited source supports every part of this claim.
The document states Revolut removed human intervention from 80% of support chats and handles 1.2M chat tickets per month on Token Factory.
Confirmed in the source:
- Revolut uses Token Factory
- Revolut removed human intervention from 80% of support chats
- Revolut handles 1.2 million chat tickets per month on Token Factory
What we did: Read our cached copy of SEC EDGAR (8-K Ex) (https://www.sec.gov/Archives/edgar/data/1513845/000110465926059872/tm2614392d1_ex99-2.htm) in full (43,236 characters, retrieved September 7, 2026) and checked each assertion in the claim against it.
Additional evidence
confirms nebius 8-K exhibit (tm2614392d1_ex99-2.htm)
Quote: “Revolut, which is developing a platform to simplify finance for businesses and consumers, was able to remove human intervention from 80% of support chats, and handle 1.2M chat tickets per month on Token Factory”